Gmail App, Yahoo App, Outlook App), make sure to tap the green box to be directed to the app or
When you get the password reset link in your email (use your email app, ex.Ensure your FTX App is updated to App version 4.2.4 CP version 0.0.13 or later(this can be found in Settings).If you are having password reset issues please try the following: If all of the above doesn't work, you may wish to try to do the following: If you are using an iPhone, you might need to set the default browser to Safari on your phone settings.Otherwise, try opening it on a different browser other than the default one on your phone (try Firefox).Choose FTX app and it should work properly. Tap the reset link and it should give you the option to open the link either in browser or in the FTX app. Copy the link manually and open it on your phone's default browser.When you get the password reset link in your email (use your email app), make sure to tap the green box to be directed to the app or.On the login page, make sure you are on the correct regionĀ (US resident or Non US resident).If you aren't sure, you can uninstall/reinstall to get the latest version. Ensure your FTX App is updated to App version 4.2.4 CP version 0.0.13 or later (this can be found in Settings).In this article (click to jump to your issue):